Terms & Conditions

(Version effective as of 1 January 2019)

Important Notice

  1. Please read our terms of use carefully. Your use of our computerized services will be
    subject to the then current version of these terms published on our web site at www.
    singularityusouthafricasummit.org at the time of your use. If you do not accept our terms of
    use, you may not use our services.
  2. Our terms contain specific provisions to limit our liability, allocate risk or liability to you
    or constitute acknowledgement of facts by you. You should pay particular attention to these
    terms since they limit your ability to recover losses that you may incur in connection with
    your use of our services.
  3. If you are not yet 18, you must obtain your parents’ or legal guardians’ advance
    authorisation, permission and consent to be bound by our terms of use prior to you using any
    of our services or participating in any of the activities offered. If you are under 18 and fail to
    obtain such consent you may not use the services or participate in the activities. The use of
    some of our services may require that you are over 18 and of full legal capacity. In such event
    you should ask your parent or legal guardian to perform the transaction for you.
  4. We may change our terms of use from time to time. Such changes will take effect as and
    when published. Therefore, you should keep up-to-date with their content and read these
    terms of use at all times prior to using our services since the then current version of the terms
    will apply to your use.

Should you have any questions regarding these terms of use, please send an e-mail to us at
support@susouthafrica.org

Part A: General Information and Terms

1 General Information

For your convenience, we have listed below some general information about ourselves:

  • “We” are the Organisers of the SingularityU South Africa Summit and “us” and “our” have
    a corresponding meaning herein.
  • The Organiser of the Event(s) is a private company, Be Exponential Africa (Pty) Ltd,
    incorporated in accordance with the laws of the Republic of South Africa with registration
    number 2018/569038/07.
  • The website is run by Magnesium Tech (Pty) Ltd, a group company of the Organiserand
    situated at the same address.
  • Our address of establishment is at 34 Bowling Avenue, Wendywood, Sandton, South
    Africa, 2196 and we will accept service of all legal documents there.
  • Our telephone number is Tel: +27 (0)11 259 7120
  • Our web site is located at www.singularityusouthafrica.org
  • Our e-mail address is support@susouthafrica.org
  • Our VAT number is 4060284942

2 Definitions

In these terms of use:

  • “We”, “us” and “our” means The Organiser of the SingularityU South Africa Summit
    (and, unless the context indicates otherwise, its owners, employees, contractors, suppliers,
    service providers, agents and affiliates);
  • “You” means the user of our services;
  • Hyperlinks, which are not operational, will not in any way detract from the validity and
    interpretation of these terms.

3 General Conditions of Use

  1. You are solely responsible for any and all fees that may apply to your communications
    with our computer systems.
  2. You may not access or use our computer systems for any purpose other than for utilizing
    the services offered via such systems in the normal manner. You may not access our
    computer systems for the purposes of redistributing or otherwise using any of our content for
    your own business purposes unless you are expressly licensed thereto by us in writing. You
    may not use your access to our computer systems in a manner that would bring us, our
    business and/or any of our affiliates into disrepute. Furthermore, you may not access our
    computer systems for unlawful purposes or use it in a manner which infringes our rights or
    the rights of any other person or restricts or inhibits the use of or enjoyment of our computer
    systems by any other person including the Sponsors and their affiliates. In this regard, you
    must comply with the laws, regulations and codes of conduct applicable to your use of our
    computer systems. You may not to post or transfer any material to our computer systemsthat
    is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate,
    defamatory, illegal, in breach of any copyright or other intellectual property right, or
    damaging to data, software or the performance of our or any other parties’ computer system.
    We may delete any material you have submitted to our computer systems and/or suspend
    your access to any part of our computer systems at any time without notice.
  3. We do not usually monitor, edit, control or filter the content submitted to our computer
    systems by our users or related to our system on other platforms. Such content, including as
    may be found in blogs, forums, chat groups, comment sections and bulletin boards, do not
    represent our views and we have not authorized or endorsed such content. Such content
    should also not be viewed as professional advice of any kind, be it medical, legal, financial or
    otherwise. Please notify us if you have a complaint about the activities of or content
    submitted by a user of our computerised services.
  4. Notwithstanding that our computer systems may enable access to third party systems and
    that some third-party systems may contain enable access to our computer systems we do not
    control, endorse or approve the activities or content made available via any such third partysystems. Please contact the relevant system proprietor if you have a complaint about the
    activities or content made available via a third-party system.
  5. Proprietary rights (including without limitation, the trade marks, copyright and patent
    rights) in our computer systems and the content thereof belong to us and our licensors,
    including in the compilations, collective works and derivative works created incorporating
    the content of our users.
  6. THE DOWNLOADING AND USE OF DATA FROM OUR COMPUTER
    SYSTEMS IS DONE AT YOUR SOLE DISCRETION. YOU SHOULD
    INDEPENDENTLY VERIFY THE COMPLETENESS AND RELIABILITY OF
    INFORMATION OBTAINED FROM OUR COMPUTER SYSTEMS. ALSO BE
    AWARE THAT VIRUSES OR CODE WHICH MAY HAVE A HARMFUL EFFECT
    ON YOUR COMPUTER SYSTEM COULD BE TRANSMITTED TO YOU. YOU ARE
    RESPONSIBLE FOR IMPLEMENTING SUITABLE PROTECTION MECHANISMS
    TO PREVENT SUCH HARM FROM OCCURRING.
  7. ACCESS TO OUR COMPUTER SYSTEMS AND SERVICES IS PROVIDED TO
    YOU FREE OF CHARGE. RELIANCE ON AND USE OF OUR COMPUTER
    SYSTEMS, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK.
    IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF
    ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE), STATUTE OR
    OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE
    OF OUR COMPUTER SYSTEMS OR THE CONTENT OR SERVICES PROVIDED,
    SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY
    APPLICABLE LAW OR THE CONTRARY IS EXPRESSLY STATED.
  8. We reserve the right, without notice and in our sole and absolute discretion, to make
    changes to any parts of our computer systems. We specifically reserve the right at any time to
    change or discontinue without notice, any aspect and/or feature of our services.
  9. We also reserve the right, without notice and in our sole and absolute discretion, to make
    changes to these terms of use. It is your responsibility to review our terms of use on each
    occasion prior to making use of our services. If you continue to use our computer systems
    and services after our amended terms of use has been published, it will constitute a deemed
    acceptance of such amended terms of use.
  10. You may be required to choose a user name and a password when registering with us or
    using some of our services. You are responsible for keeping your user name and password
    secret. You will be required to enter your username and password every time you want to use
    one of our subscription services. YOU ACCEPT THAT YOU WILL BE PERSONALLY
    LIABLE FOR ALL TRANSACTIONS CONCLUDED ON YOUR ACCOUNT.
  11. We are committed to protecting your privacy. We will collate the information which you
    give to us to provide you with services and personalize your use of our services. We may also
    use such information to inform you about changes in the services we offer and/or about
    features we think you would find of interest. By giving us information, you consent to our use
    of it for these purposes.
  12. We have to protect our business and secure our computer systems. Consequently, you
    should note that we may monitor and keep records of any communication that you may send
    to or receive from our computer systems and we may use, publish and disclose such
    communications for any lawful purpose. This may include our filtering of incoming and
    outgoing electronic data messages to identify, limit and/or prevent the transmission of
    unlawful or otherwise undesirable material or content.

Part B: Ticket Purchasing Terms

1 General

  1. All ticket prices for the Event(s) that occur in the Republic of South Africa are stated in
    South African Rand (ZAR) and are payable in ZAR. If you are making use of our service
    from outside South Africa you are solely liable for any currency conversion costs, exchange
    rate fluctuations and international bank fees that may be charged by your bank or financial
    services provider in addition to the advertised price of the ticket.
  2. Please Note: Either Bank Wire Transfer (Electronic Funds Transfer – EFT) or Credit
    Cards (American Express, Diners, Visa and Master card) are accepted for online credit card
    payments. Cheque payments are NOT accepted.
  3. Each ticket that you purchase from us is subject to these terms of use as well as the Event
    Organiser’s terms and rules applicable to the particular event which primary terms are set out
    on the Booking Page. Each ticket that you purchase from us is intended to be a revocable
    license to attend the particular event to which the ticket pertains only and will not enable you
    to attend any other event.
  4. These terms of use apply only to the processes described herein. Your rights under the
    ticket issued to you are enforceable against the Event Organiser only and are regulated by the
    Ticket Terms. It is your responsibility to familiarize yourself with the relevant Ticket Terms
    before submitting a booking request.
  5. All payments must be made payable to Be Exponential Africa (Pty) Ltd.
  6. The SingularityU South Africa Summit 2019 reserves the right to amend the listed rates
    should the prevailing rate of VAT be increased or changed. The same applies should any new
    levy or tax be imposed.

2 Booking Process

  1. To book tickets, you will be required to complete the prescribed booking form/sheet. You
    must be over the age of 18 and able to conclude binding contracts to submit a booking to us
    or, if you under the age of 18, you must have obtained the consent of your parents or legal
    guardian to submit a booking to us. If you do not comply with the aforesaid you may not
    submit any booking for tickets via our computer systems. We may require you to provide us
    with suitable documents proving your age and/or the consent of your parents or legal
    guardian prior to accepting any booking from you. You also need to have the requisite
    authority to book tickets on behalf of others from your company or associates failing which
    you may be liable for the full payment of the amount due.
  2. You may (for corporate bookings) submit booking requests for tickets to us by emailing
    support@susouthafrica.org and completing our automated booking process and submitting
    your payment information to us in the prescribed manner. Our booking process will provide
    you with an opportunity to review the entire transaction, to correct any mistakes and to
    withdraw from the transaction before finally submitting your booking request. Please make
    sure that the booking details are correct before submitting the booking request, since it is
    unlikely that any mistake you make can be rectified later. We may limit your booking to a
    specified number of persons to discourage unfair booking practices.
  3. Once submitted, your booking request will constitute an offer on the terms and conditions
    contained in these terms of use and that is open for acceptance by us to conclude a binding
    agreement with you. It is your responsibility to review such terms before making a booking.
    Following receipt of your booking request, we will send you a confirmation notice
    confirming acceptance or rejection of your booking request containing the relevant booking
    number.
  4. A legally binding contract will be formed between us upon the earlier of (i) our sending of
    such a confirmation notice confirming our acceptance of your booking, or (ii) our delivery of
    the tickets ordered in accordance with these terms. We reserve the right not to accept or
    process your booking request and we will notify you if this is the case. In particular, we may
    refuse to sell you tickets to events for which you do not meet the specified qualification
    criteria, including if you do not comply with the minimum age for the particular event
    stipulated by law or if the number of persons in your booking exceeds any applicable limit
    specified for the relevant event.
  5. Please note that while we will try to send to you a confirmation notice for every valid
    booking request we receive from you, we cannot guarantee that such confirmation notice will
    be received by you, nor that, if they are received by you, that they will be legible and
    uncorrupted. Your failure to receive such confirmation notice will not affect the validity of
    the agreement concluded between us in respect of a booking.
  6. If you do not receive a confirmation notice after submitting your payment information, or
    if you experience an error message or service interruption after submitting your payment
    information, you should confirm with us whether or not your order has been received and
    processed. Only you may be aware of any problems that may have occurred during the
    booking process. WE WILL NOT BE LIABLE FOR ANY LOSSES YOU MAY INCUR
    IF YOU ASSUME THAT A BOOKING WAS NOT PROCESSED BECAUSE YOU
    FAILED TO RECEIVE OUR CONFIRMATION NOTICE
    .
  7. The information you have submitted with your booking request will be processed as you
    have provided it. If you realise that an error has been made or that you need to make a change
    to such information, you should contact us immediately.
  8. These terms of use shall override any contrary terms or conditions incorporated by you in
    your order and any such conflicting terms or conditions will not form part of any agreement
    concluded between us in respect of the booking of tickets.
  9. We will retain records of ticket purchases made by you and you will be able to access
    outstanding booking requests with us by request or log in. Such records may be archived at
    any time as from six months after your purchase and will then become inaccessible to you.
    For information on archived records you can call our Customer Care Centre.
  10. If any problems arise in respect of delivery or the handling of your ticket
    purchases, please contact us at support@susouthafrica.org or on +27 (0)11 259 7120

3 Description and Pricing

  1. The details of the Event(s) (including the details of the relevant Event Organiser, venues
    and seating arrangements) for which tickets are offered will be as described on our web site at
    www.singularityusouthafrica.org.
  2. The supply of tickets offered to you depends upon the availability thereof. We may
    without prior notice change the price, change or discontinue the availability or change the
    description of venues or events for which tickets are made available.
  3. Unless otherwise stated, all ticket prices displayed are in South African Rand. All prices
    indicated as applying to tickets will be exclusive of delivery fees which may be separately
    charged to you in respect of all deliveries in accordance with the specified rates. In the event
    of a cancellation, exchange or replacement of tickets at your request a stipulated handling fee
    and/or a cancelation fee may also apply.
  4. All prices indicated as applying to tickets will be inclusive of VAT but exclusive of any
    other taxes and duties, which, unless otherwise indicated, will be charged separately if
    applicable.

4 Payment

  1. You will be required to provide the necessary payment account details (such as credit card
    details) when submitting your booking request. By submitting a booking request to us, you
    authorise us to debit your designated account with the relevant amounts due for the tickets
    ordered. Such authorization will allow us to obtain payment at any time after our
    confirmation of your booking. We will not be obliged to issue any tickets to you prior to
    receiving full payment of the full agreed amount payable in respect of such tickets. Should
    we be unable to duly effect such payment for any reason your booking may be cancelled and
    your tickets may be resold to another customer without further notice. You warrant that you
    are duly authorised to make payments from the account designated by you. You also
    authorise us to pay all amounts to be refunded to you into such account.
    A correctly completed registration will be acknowledged as “successful” on the website and
    an email will be generated and sent to the purchaser (who’s email needs to be correctly and
    accurately input). Where tickets are successfully purchased by a buyer on behalf of others, for
    whom the buyer must have authorisation, a mail will be sent to each individual for whom a
    purchase and registration has been made and a voucher issued so that the relevant individual
    may go online and redeem and print his/her ticket.A purchase will only be valid once full payment of the amount owed is received and cleared
    by the Organiser in advance of the Event and subject to other relevant terms and conditions
    contained herein.

5 Ticket Collection and Delivery

The following options are available based on your selection at the time of check out;
You can:

  • Download an electronic ticket or reference number
  • Print your ticket(s) at home/office
  • Have your ticket(s) delivered to you (Corporate Packages only)
  1. In the case of requested and confirmed delivery, we recommend that you ensure
    collection of your ticket(s) at least 48 hours before the event. You will be required to present
    your credit card, reasonably acceptable photo identification (ID book or passport) and any
    booking number that we may have issued to you. We will not be obliged to provide the
    tickets to anyone failing to provide us with such details.
  2. You may be provided with electronic tickets containing unique identification numbers,
    barcodes and/or access codes. You are responsible for keeping such identification numbers,
    barcodes and/or access codes secure since such identification numbers, barcodes and/or
    access codes will enable the first user thereof to access to the relevant event and only a single
    use thereof will be permitted.
  3. You may sometimes elect to have your tickets delivered to you at a specified delivery
    address. Such delivery will generally be done by courier. Any such delivery will be subject to
    the courier’s delivery terms. YOU ACKNOWLEDGE AND UNDERSTAND THAT YOU
    APPOINT THE COURIER ON SUCH COURIER TERMS WHEN YOU ELECT TO
    HAVE THE TICKETS DELIVERED TO YOU
    . You will be required to pay the delivery
    fees charged by such courier for delivery of the tickets and such fees are not refundable under
    any circumstances.
  4. The courier will only deliver tickets within certain designated areas. If your specified
    delivery address does not fall within these areas, the courier will not be able to deliver the
    applicable tickets to you. If your specified delivery address is within the designated delivery
    areas, we will endeavour to have your tickets delivered to you within a reasonable time of
    your booking, but we will require at least 4 (four) working days (Mondays to Fridays
    excluding public holidays) from the date of purchase. Unless otherwise agreed, delivery will
    be made during business hours on working days (Monday to Friday 08h30 to 17h00) only,
    and may be arranged with you in advance.
  5. Upon delivery of tickets, you or any person accepting delivery on your behalf will be
    required to present the courier with your credit card and ID. We are entitled to assume that
    anyone other than yourself who receives delivery of the tickets at the specified delivery
    address is authorised to accept delivery on your behalf.
  6. Additional delivery fees may be charged for failed deliveries to the specified delivery
    address if nobody is present to accept delivery at a prearranged time.

6 Ticket Resales

  1. Reselling of tickets purchased from us is strictly prohibited. Any resale of tickets
    purchased from us (or attempt) will entitle us to cancel such tickets and to resell them to our
    other customers. The reseller will still be liable for the Fee and be liable for any costs
    incurred by the Organiser in attempting to rectify the situation. No ticket purchased from us
    may be used for advertising, promotion or competition purposes unless formal written
    authorization has been obtained from us, provided that even if such consent is obtained, you
    may not use our trademarks save as expressly authorised by us.

7 Lost, Stolen and Destroyed Tickets

  1. Only the first person using a ticket or, in the case of an electronic ticket, using the unique
    identification numbers, barcodes and/or access codes provided with such electronic ticket,
    will be permitted access to an event. Risk for loss and damage to the tickets shall pass to you
    upon your receipt thereof. Tickets that have been lost, stolen or destroyed will not be
    refunded or replaced for any reason.

8 Cancellations, Refunds and Exchanges

  1. Please refer to the Cancellations, Returns, Refunds Policy
    9 Security
    (1) We will try to ensure that sensitive payment information (such as your credit card details)
    provided to us are suitably protected. For such purposes we will implement reasonable
    security measures which may include cryptographic techniques to protect such information.
    HOWEVER, WE DO NOT GUARANTEE THE ABSOLUTE SECURITY OF ANY
    INFORMATION YOU TRANSMIT TO US OR THAT IS TRANSMITTED TO YOU
    OR ANY OTHER PERSON.
  2. Attendance at an event may be hazardous to the health or safety of the attendees or their
    property. YOU ATTEND EVENTS AT YOUR OWN RISK. WE ARE NOT
    RESPONSIBLE FOR THE ARRANGEMENTS OF ANY EVENT OR FOR YOUR
    SECURITY OR THE SECURITY OF YOUR PROPERTY IN ATTENDING SUCH
    EVENT. Please contact the relevant Event Organiser if you have suffered any loss or damage
    in attending an event.
  3. Please also refer to the Customer Data Privacy and Security Policy

10 Use of Your Personal Information

  1. Please refer to the Customer Data Privacy and Security Policy

11 Warranties and Liability

The Organiser does take responsibility for all aspects relating to the transaction including sale
of goods and services sold on this website, customer service and support, dispute resolution
and delivery of goods however the following warranties and liability clauses shall apply:

  1. ALTHOUGH WE TRY TO ENSURE THAT THE PARTICULARS OF THE
    EVENT(S) THAT APPEAR ON OUR COMPUTER SYSTEMS ARE DISPLAYED
    AND DESCRIBED COMPLETELY AND ACCURATELY, WE DO NOT WARRANT
    SAME AND DISCLAIM TO THE MAXIMUM EXTENT PERMITTED BY
    APPLICABLE LAW ANY LIABILITY ARISING FROM ANY OMISSIONS AND
    INACCURACIES PERTAINING TO SUCH DISPLAY AND DESCRIPTION SAVE
    TO THE EXTENT THAT SUCH LIABILITY IS CAUSED BY OUR GROSS
    NEGLIGENCE OR FRAUD.
  2. WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL OR
    CONSEQUENTIAL LOSSES OF ANY KIND WHATSOEVER ARISING IN
    CONNECTION WITH ANY BOOKING (WHETHER IN CONTRACT, STATUTE
    OR DELICT, INCLUDING FOR NEGLIGENCE), SAVE TO THE EXTENT THAT
    SUCH LIABILITY CANNOT BE EXCLUDED BY LAW.
  3. IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING IN CONNECTION WITH ANY BOOKING EXCEED THE TICKET
    PRICE ACTUALLY RECEIVED FROM YOU IN RESPECT OF SUCH BOOKING,
    IRRESPECTIVE OF THE CAUSE OF ACTION (WHETHER IN CONTRACT,
    STATUTE OR DELICT, INCLUDING FOR NEGLIGENCE), SAVE TO THE
    EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY LAW.

Part C: Complaints and General

(1) We aim to provide you with quality services. If, however, you feel that you have cause to
complain, you can email is at support@susouthafrica.org or call us on +27 (0)11 259 7120
on Monday to Friday 08h30 to 17h00 (GMT + 2h00). We will try to do our best to resolve
any problems that arise. We require that you provide us with the following information as
part of your complaint:

  • Your full names, physical address, telephone number and email address

  • The location and description of the service feature or transaction which is the cause of your
    complaint
  • The problem with the service or transaction or rights that you allege to be infringed by such
    feature or component
  • The actions you would like us to take to remedy the problem
  • A statement confirming that you are making the complaint in good faith
  • A statement confirming that the information you are providing to us is to the best of your
    knowledge true and correct
  • Please incorporate your signature into the complaint

(2) Use of our computer systems and services are subject to the laws of the Republic of South
Africa, and subject to the jurisdiction of any South African Magistrate’s Court of competent
jurisdiction in respect of your person to adjudicate on any dispute arising from or inconnection with these terms of use notwithstanding that the amount in dispute may exceed
such court’s jurisdiction, and you consent thereto. You agree to accept service of legal
process at the addresses you may provide to us.

(3) These terms of use and the terms incorporated herein by reference and the relevant terms implied herein by applicable law constitute the entire agreement between you and us with
respect to your use of our computer systems, the services offered and any products and
services acquired through our computerised services. These terms of use shall override any contrary terms or conditions incorporated by you in your communications with us and any
such conflicting terms or conditions will not form part of the agreement concluded between
us.

(4) Our failure to enforce any provision of this agreement strictly will not be construed as a
waiver of any provision or right. In the event that a portion of this agreement is held
unenforceable or invalid by any competent authority, the unenforceable portion will be
construed in accordance with applicable law as nearly as possible to reflect the original
intentions of the parties, and the remainder of the provisions will remain in force and effect to
the fullest extent permitted by the law.

(5) You may not subcontract, cede, delegate, transfer or assign any of your rights, obligations
or duties hereunder to any other person without our prior written consent. We may cede,
delegate, transfer and assign our rights, obligations and duties hereunder to any other person.

(6) WE WILL BE EXCUSED FROM A FAILURE TO PERFORM OR DELAY IN
PERFORMANCE OF OUR OBLIGATIONS HEREUNDER IF AND TO THE
EXTENT THAT CIRCUMSTANCES OUTSIDE OUR REASONABLE CONTROL
PREVENT OR DELAY SUCH PERFORMANCE.

Part D: Organiser Information

The Organiser’s details are support@susouthafrica.org and 011 259 7120
For Sponsors: mic@susasummit.org
For Exhibitors: charlene@susasummit.org
For Tickets: support@susouthafrica.org

Be Exponential Africa (Pty) Ltd, the Organiser, chooses as its domicilium citandi et
executandi for all purposes under this agreement, whether in respect of court process,
notice, or other documents or communication of whatsoever nature, 34 Bowling Avenue,
Wendywood, Sandton, 2196